last update: 7th august 2023


How do I place an order?

Step 1: Log on to or the Ridelah Mobile App.  

Step 2: Select items, click ‘Add to cart’ with your desired quantity.  

Step 3: Review your items in the ‘Cart’. 

Step 4: Proceed to ‘Check Out’. 

Step 5: Select your delivery method, and provide shipping details, click ‘Continue to shipping’. 

Step 6: Review your shipping details, click ‘Continue to payment’. 

Step 7: Apply promo code (if any).  

Step 8: Make the payment.  

Step 9: Receive an order summary via email.  

Step 10: Track your order via the tracking link send to you via email. 

Step 11: Await delivery at your doorstep! 

Do I need to register for an account to shop? 

Account registration is required for warranty to be valid. By registering with us, you agree to participate in our Ridelah Loyalty Rewards Program Terms and Conditions.  

Can I cancel/modify my order after it has been processed? 

Our warehouse moves fast to ship your orders as soon as they are confirmed. Any changes after an order have been processed is no longer possible.

If your order is pending and you would like to cancel/modify your order, please contact us immediately at +603 7932 3459 or drop us a WhatsApp, our customer service team will help you out.  

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